Frequently asked questions?

  • What is Well Pet Now Telehealth?
    Well Pet Now Telehealth is around-the-clock, 24/7/365 unlimited access to a dedicated team of veterinarians. The consultation is real-time via the phone or video on your mobile device or computer; and enables you to ask questions, get a second opinion, understand if you need to take your pet to the Vet or ER, discuss behavioral issues, training, and wellness. Well Pet Now is NOT FOR EMERGENCIES and are not for use for medical emergencies or urgent situations. If you think you have an emergency, call your vet immediately. Well Pet Now is NOT a replacement for regular in-office visits, vaccinations, and by law our telemedicine vet services cannot diagnose or prescribe medications for your pet. This is not insurance. Well Pet Now vets reserve the right to deny care for potential misuse of services. Well Pet Now operates subject to all state regulations.
  • Yes, our dedicated team of veterinarian telehealth specialists are ALL US licensed veterinarians.
  • No, our Well Pet Now Telephonic Pet service provider cannot diagnose or prescribe medications for your pet at this time. We are programmed to operate subject to state regulations, and thus offer Advice only.

  • All pets that live within your home.

  • We will fetch our licensed veterinarians 24/7/365 anywhere in the US. That is right - we provide around the clock access 24 hours a day, 7 days a week. Everyday.

  • Once your consultation has been scheduled, the veterinarian will typically contact you within an hour.

  • Yes, you can consult a vet anytime anywhere.

  • Yes, document and photo uploads are accepted and encouraged.